Functions and Duties:

a.    Dispute resolution between Electricity Consumers and Distribution Companies (PESCO/TESCO) regarding assessments in electricity bills against defective meters etc. and over-billing, tariff collection, etc.
b.   Resolution of disputes in other connected matters like overloaded feeders etc.
c.  Regulation of Electrical Works both in Public and Private sectors.
d.  Assurance of Public Safety against Electricity
e.   Issuance of licenses to Electrical Contractors
f.  Issuance of Competency Certificates to Electrical Supervisors attached with Electrical Contractors
g.  Generation of revenue from services rendered in assurance of Electric Safety, quality and regulation of Electrical Contractors and supervisors, monitoring of Electricity Duty collection by Distribution Companies (PESCO/TESCO) from Electricity Consumers
h.    Collection of Electricity Duty on consumption of Energy from self-Generation
i.    Appellate forum for electricity consumers in cases of disputes over Electricity Duty